Now more than ever before, soft skills arejust as important for today’s productive workforce as technical skills, and in manypositions, more important. Now that computers, faster internet speeds and smart devices have givenus more ways to communicate and work daily – video conference, telecommuting, emails, texts, collaboration apps, and more -training employees on good communication skills and interpersonal skills has become vitalfor any organization.
While the term “soft skills” may be a fairly new buzzword, the effectiveness of good soft skills training for employees has long been been a key asset for companies that want to develop leadership skills and have an organization that cultivates and keeps loyal team members that contribute the to success of their
What Are Soft Skills?
Soft Skills is a broad term that encompasses many different personal attributes that allow a person to interact and communicate effectively and productively with others. Imagine the last time you visited your doctor’s office for a checkup, it’s a much more pleasant experience, and you’re more likely to stay their patient, if their staff that greets and assists you is friendly and easy to talk to. If you don’t feel welcome or comfortable, then you may just choose to go somewhere else next time.
At Pro Learning Hub, we have studied the importance of soft skills and have developed several courses designed to help both employers and students benefit by developing these important interpersonal skills. Our trainers have years of experience helping others develop their leadership skills, presentation skills, and communication skills to further their professional growth and career paths.
Soft Skills List – Grow With Our Professional Courses
There are several different types of soft skills and we drill down into each one to bring you a full-bodied course list that can help employers and their employees and students grow, learning a different skill per course at their own pace.
Here are the top 11 Soft Skills in demand in today’s corporate world:
- Communication Skills: Being an effective communicator is a core soft skill that positively impacts all others. Being able to not only communicate effectively with customers but also with co-workers and supervisors makes businesses more productive, reduces mistakes, and builds employee moral.
- Presentation Skills: You can have a great product, service or idea, but abad presentation can ruin your chances. We’ve sat in presentations where the audience is nearly falling asleep, and where the audience gets to their feel with applause at the end. The difference is having good presentation skills, and this is something that is easily learned.
- Interpersonal Skills: It’s inevitable in many workplaces for there to be conflicts between employees, but those that can handle these skillfully and communicate with their team to resolve them, are the ones that get ahead. Being someone that gets along well with others makes for an incredibly valuable employee.
- Leadership Skills: Leadership training has always been a key component of many organizations, including the military in many countries. This is because strong leaders make for a strong organization and are a fundamental component to continuing to foster employee loyalty and pass along vital technical knowledge to new trainees.
- Project Management Skills: To get things done, a company needs employees that can organize, plan, and execute projects effectively. We’ve all been in those project meetings where nothing seems to get accomplished, as compared to those that clearly move a project forward along its path. The difference is whether the leader has learned project management skills.
- Problem Solving Skills: Trouble shooting and problem solving saves organizations millions of dollars a year. Those employees that learn steps to problem solving can not only stop an issue before it becomes larger and most costly, they can also create great opportunities for new products and services found while intelligently troubleshooting a particular issue.
- Research Skills: While “googling or baidu-ing” something may sound second nature, it takes research skills to know what terms to use and where to find reliable sources that may be buried in more unreliable ones. Good research skills are especially needed now more than ever to cut through all the “noise” online and get to the most valuable information.
- Time Management Skills: In this day and age, where information travels at the speed of light around the world, and people can get caught up in all the incoming emails, texts, calls, and Skype messages, time management is a key skill. Good time management skills also ensure that telecommuting can be done effectively with a positive impact both for the employer and employee.
- Adaptability Skills: It is inevitable that on some days things may go completely wrong or you may get hit with an unexpected issue for a client that needs to be solved immediately. Being adaptable and not “freaking out” or breaking down when this happens is an incredibly important soft skill for employees. Think of first responders (paramedics and fire fighters) that assist in times of severe trauma, the skill to adapt to the situation is vital to their jobs.
- Negotiation Skills: Negotiating has long been considered to be an art unto itself. Being able to confidently and adeptly handle contract, pricing or other types of negotiations simply comes down to learning the skills you need to effectively communicate and counter offers with the other party. This is key skill needed for sales people and sales managers, but it also benefits other company positions as well.
- Stress Management Skills: While this may seem like something that should be done on a beach on the weekends, stress management is integral to a happy and healthy workforce. There are even companies that bring in massage therapy a few times a month to help their employees reduce stress levels. Stress management techniques that can be used on a daily basis can definitely be a learned (and shared) skill and one greatly enhances productivity and wellbeing.
Start Training Your Employeeson Soft Skills Today
In an article in the Houston Chronicle newspaper, their jobs correspondent noted,